Frequently asked questions - buyers

Why use Photoconnect?

Pressure is always on to cut costs while finding the right image - so you should add Photoconnect to your options. We allow you to find specialists for your subject area and by dealing direct, frequently with the person who created the image, you can get superlative images with great service at prices that match or beat the generalist agencies.

Use Photoconnect to buy images you see on the site or, when you see a style you like, as a gateway to similar images.

Can buyers download "at the press of a button" high resolution images from the site?

Not one touch, but sometimes a few keystrokes will get you there. Normally buyers contact photographers, libraries or agencies to deliver the images. However many images on this site are linked directly to sources where you can obtain a fast download.

If not is a rush, why not talk to the seller about other images and licensing options. This approach is much more flexible than the instant download and can give you an edge in finding the very best image to fit your needs.

How is the image delivered?

The options will vary depending on the source. Please discuss with the seller.

Where can I find more information to help me understand licenses?

Click here, or ask the seller.

There are examples of licenses on this site but the final license in place will be the one agreed between you and the seller.

What is a release?

A model or property release is a written agreement between the model/property owner and the photographer whereby the model/owner gives his/her permission to the photographer to use the photographs commercially. Releases generally permit the use of the image(s) for all purposes, with exceptions for controversial, sensitive or defamatory uses. See more here.

It is ultimately the responsibility of the image buyer to ensure all images have any relevant releases and that the images are used appropriately. However if you as a seller state that a release is in place then you must be prepared to provide a copy of that release if the buyer so requests. You should in any case make the buyer aware of any use restrictions that might apply.

Please be aware that royalty free images that feature people or property should be restricted to editorial use if they do not have releases. Royalty free does not mean unfettered use - read more here.

How can I pay?

How payment is to be collected will vary from photographer to library to agency. It is to your advantage to have in place a means of making credit card payments but payments can often be made by direct bank transfer (subject to a short delay in clearing funds) or same day transfer (which is more expensive).

Remember that you may be dealing with a photographer, library or agency that you have little knowledge of. Photoconnect does not vet the standing of sellers on this site - take appropriate precautions

Will I be supplied a TIFF or JPG?

Ask the seller - the vast majority supply top quality .JPGs.

When it is delivered and printed in most media the highest quality JPG should be indiscernible from a TIFF unless resort is made to magnifying glasses. If however a JPG is subjected to consecutive adjustment and saves then the quality will deteriorate. TIFFs may be ten or more times the size of JPGs but have the advantage that after they are manipulated and saved, that action of saving the image does not degrade image quality. They however take longer to upload and download so they are less convenient for transmission over the internet.

As a buyer you should make a copy of the original .jpg to be retained as a backup. If manipulating the image, convert to a TIFF.

Can I get a comp?

Images on this site are copy protected. Contact the seller for a comp or you may find one available from the seller's website.

Any other questions?

We'd be pleased to help. support@Photoconnect.net

Copyright

All photographs on this site are the copyright of the photographer. Please be aware that any use without permission will be charged at a minimum at the full market rate applicable to a traditionally licensed image. No volume discounts or other incentives shall be applicable in calculating this rate. Further, if you use without permission you accept that damages will be payable should the value of future or current earnings of an image be adversely affected and you also accept that fair time and other costs of recovering amounts due should be payable.